Privacy Policy

Effective Date: 28.09.2024

At Crusaders Plumbing, accessible from https://leakdetectionsandton.co.za, the privacy of our visitors is one of our main priorities. This Privacy Policy outlines the types of personal information that is collected, how it is used, and how we ensure your data is protected.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide the best user experience. The types of information we may collect include:

Personal Information:

  • Name
  • Contact Information (Phone number, Email address)
  • Physical Address (where applicable for service delivery)
  • IP Address
  • Browser type and version

Non-Personal Information:

  • Usage data (pages visited, time spent on pages, etc.)
  • Cookies (for tracking website performance and analytics)

2. How We Use Your Information

The information we collect is used for:

  • Providing and maintaining our services
  • Responding to inquiries and communicating with you
  • Processing bookings, service requests, and payments
  • Improving our website, services, and customer experience
  • Complying with legal obligations and protecting your rights

We will not use your personal information for any other purposes without your consent.

3. Data Protection

We take data protection seriously and implement the necessary measures to secure your information. We use encryption, secure servers, and firewalls to protect your data from unauthorized access, disclosure, or alteration.

4. Sharing Your Information

We will not sell, trade, or share your personal information with third parties, except in the following circumstances:

  • If required by law or to comply with legal processes
  • To protect the rights and safety of Crusaders Plumbing, our users, or the public
  • With service providers who assist us in delivering services (e.g., payment processors, hosting providers), and only when necessary for those services

These third parties are obligated to keep your information confidential and secure.

5. Use of Cookies

Our website uses cookies to collect information about how you use the site. Cookies help us improve our website by analyzing visitor behavior and traffic patterns. You can set your browser to refuse cookies, but doing so may affect your experience on the website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request the deletion of your personal information (subject to legal obligations)
  • Withdraw consent for the use of your personal information

To exercise any of these rights, please contact us at info@crusadersplumbing.co.za or call 011 660 2486.

7. Third-Party Links

Our website may contain links to external sites. Crusaders Plumbing is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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